Standing Committee : Student Affairs
Effective Date : September 23, 2022
Next Review : September 22, 2025
Rector’s Decree : Download
Policy ID : 1.7.500
7.2. | Academic Support for Student
7.2.1 | Academic Advising


The role of the Academic Advisor is to provide assistance to students during the learning process, to facilitate the completion of their studies, and to achieve optimal GPA scores.

Scope of Advisory

  • To provide 2assistance in determining the study plan;
  • To assist in solving problems that impede learning


  • To acknowledge any student complaints in relation to lecturers, programs, instruction, or other related academic matters;
  • To provide regular and scheduled consultation, at least three times in a semester.

Final Project Advisor

In completing the final project, students will be guided by a final project advisor and co-advisor appointed by the Dean.


The minimum qualifications for the Final Project Advisor are:

  • A master’s degree (S2) with the academic rank of Lektor or higher; or
  • A doctoral degree (S3).

The minimum qualification requirement for a co-advisory are one rank lower than the Advisory’s rank:

  • A master’s degree, with the academic rank of Asisten Ahli.
7.2.2 | Academic Internship Program



An internship is an experiential opportunity to apply academic knowledge gained in the classroom to a real-world situation.

Benefits for Students

  • Strengthens the experiential learning of students by directly applying academic knowledge to real-world problems;
  • Prepares students to enter the workforce;
  • Provides an opportunity to explore the internship experience as a topic for the final project.

Internship requirements

The requirements for internship program refer to the final project prerequisites, with other documentation requirements as follows:

  • An internship application letter addressed to the desired internship partner companies;
  • Two 3 X 4 color photographs;
  • A cover letter that describes the willingness to work full time and to follow the rules in force of the intended employer;
  • Attendance at a minimum number of internship seminars that provide guidance, support, and the opportunity to share experiences;
  • A written summary report at the conclusion of the internship.
7.2.3 | Tutoring Resources


The Tutoring Centre provides free tutoring and computer-use services to all students. Faculty and peer tutors from Sampoerna University are available for math and English. Tutoring may also be scheduled for many of the subjects covered in the Core Curriculum and Study Programs.

Our goal is to provide tutoring at the earliest sign that a student is struggling with academic material, at any point in his or her studies. Tutoring may be requested by a student, or arranged at the recommendation of an instructor. Student achievement and success is our top priority.

Writing Centre

The Writing Centre provides a collaborative and safe learning environment for students to discuss writing from any courses that they take within the University. The Writing Centre employs University faculty members and independent consultants to be tutors that are ready to help students with various types of support services, such as:

  • Brainstorming writing ideas
  • Planning and writing for essay exams
  • Writing course papers
  • Lab reports
  • Research papers
  • Resumes
  • Personal statements

To access services from the Writing Centre, students are encouraged to sign up or come directly to the Learning Centre Room, located on the 6th floor.

Math Lab

The Math Lab provides dedicated support for students to discuss mathematical topics and problems from their courses. The Math Lab employs lecturers and faculty-recommended students. Specifically, the Math Lab will help students to deepen their understanding of course material, practice problems with the guidance of a peer tutor, and develop necessary study and test taking skills.

Academic Writing Workshops

Offered by The Writing Centre, these workshops focus on helping students develop their ability to write effectively in an academic setting. Students learn how to effectively paraphrase and cite research sources using international standards of writing. Most important, students gain a greater awareness on the importance of academic integrity.

The Bridge Program

SU provides an intensive program for new students who need additional skills-building to meet the college-ready expectations required to enter academic programs. The Bridge Program offers classes in Intensive English, Intensive Mathematics, and occasionally additional elective courses depending upon the student’s proficiencies.

7.2.4 | Library Services And Policies


The Library and Learning Resource Centre is set up primarily to support the teaching, learning and research activities of the SU community, comprising students, faculty members, administrative staff, and other relevant stakeholders. The Library aspires to

fulfil regional and national commitments to resource sharing, as well as to support the University’s overall mission. With a seating capacity of 60, the Library is designed to incorporate common Learning Space or Learning Commons which constitutes an integrated learning space (Quiet Zone, Collaborative Study Area, Library Lounge, Meeting and Discussion Rooms and Student Lockers). Located on the 6th floor of the L’Avenue Building, it is a fully digitalized library system that is accessible on or off campus.

Library Collections

The Library holds major reference collections, printed and online resources, to support the teaching, learning and research needs of the university. The Library licensed a variety of research materials (databases, electronic journals and books, and other Internet and web-accessible resources) for online access through the Internet and Web. Subscriptions to electronic collections are based on the recommendation of faculty members and staff.

These resources are accessible on site as well as from off campus locations with proper authentication. In addition to reference and general collection services, the Library supports the University curriculum by providing course reserved materials. The service makes available materials that have been designated by lecturers as required readings for specific courses. Materials may include books, book chapters, articles, online materials such as e-journal articles and websites, audio-visual materials, and faculty-developed materials such as lecture notes, sample tests, etc. Such a service is provided by the Library for the convenience of students both in preparing class assignments and in pursuing informal educational activities such as advanced independent study and research. The library materials are organized into several collections:

  1. General Collection
    This includes general and professional books which are placed in the open shelf collection.
  2. Reference Collection
    This collection contains general reference materials such as encyclopaedia, dictionaries, yearbooks etc. The Call Numbers are preceded by “R” and they are shelved in a separate area. The reference collection is for in-house reference only.
Student Academic Staff Other Staff
Loan/Quota 3 items 6 items 3 items
Open Shelf 14 days 14 days 14 days
Reserve Overnights Overnights Overnights
Textbooks 3 days 3 days 3 days
Fictions 14 days 14 days 14 days
Journals 3 days 3 days 3 days
Reference Collection Read Only Read Only Read Only
Newspaper and Magazines Read Only Read Only Read Only

*Other staff refers to University admin staff and other afflicted bodies.

    1. Reserve Collection
      This collection comprises items in heavy demand or recommended by academic staff for short-term loan. They could also be the first copy of adopted textbooks. This collection is for in-house use. however, overnight loans are also allowed from 5:00 PM to 8:00 AM the next opening day. The Call Numbers are preceded with a red sticker, labelled “Reserve”.
    2. Textbooks
      These are adopted University textbooks borrowable for a three-day loan period. They are shelved separately and the Call Number is preceded by orange sticker, labelled “TB”.
7.2.5 | Library Services And Facilities


Opening Hours

Monday–Friday : 8:00 AM–9:00 PM

Saturday : 8:00 AM–5:00 PM

Sunday and Public holidays: Closed

*Sunday (two weeks before exam week and during exam weeks) Library opening hours is 10:00 AM–5:00 PM)

Semester Break:

Monday–Friday: 8:00 AM–5:00 PM

Saturday, Sunday and Public Holidays: Closed

Other Library Services and Facilities

  • Accessible library e-resources 24/7 (
  • Wireless access throughout campus
  • Research assistance
  • iPad Loan
  • Discussion Room
  • Newspaper/popular magazines reading area
  • Photocopy service
  • New book display
  • Document delivery services
  • Library orientation
  • Information literacy program

Borrowing Policies

Registered Library members are allowed to borrow library materials based on the type of user and their respective duration as shown below:

Loan Renewal

Generally, all loans may be renewed once unless a recall has been placed. Borrowers can renew their loans in person or online via the Library website anytime before the due date. Look for “Member Area”. The new due date is calculated from the date of renewal.

Library Fines and Penalties

All items are to be returned directly to the Library by their due dates. Failure to return an item by its due date will result in an overdue fine. Library fines and penalties should be seen as a deterrent for withholding materials, to ensure equal opportunity in using library materials among users. Users may allow fines to accumulate up to a total of Rp50,000, but after this point, their account will be automatically blocked.

Fines structure

Open access, textbooks and AV materials – Rp 2,500 per day Reserve collection – Rp 5,000 per day The destruction, loss or mutilation of any library material will also incur a fine or replacement fee equal to the current cost of the item, plus a processing fee of Rp 50,000. Overdue books or unpaid fines may also result in an academic penalty, including the deferment of paper or degree completion.

Library Rules at a Glance

All users share the responsibility of ensuring that the Library is a conducive environment for reading, research, and study. Students are expected to be informed and considerate users. Some basic rules that should be observed are:

  • The Library reserves the right to inspect possessions at exits/entrances, and to require presentation of a currently valid I.D. to gain access to the building.
  • No library material may be taken out from the premises unless the loan has been recorded. The borrower shall be responsible for loans until the record is cancelled. Loaned items may not be transferred from one borrower to another but must be returned to the Library and formally re-issued.
  • A borrower is held personally responsible for the safe custody of materials on loan. The borrower shall be required to pay for the cost of replacement of any item lost or damaged while on loan.
  • Library users are expected to comply with University policies while accessing library computers and networks that govern their use on the campus. Users must observe all relevant laws, regulations, contractual obligations, and University policies and procedures.
  • The mutilation or theft of library material by a student will result in an automatic referral to the University administration and may also lead to suspension from the University.
  • Library users may not use library facilities or services for entertainment purposes and will be asked to leave the Library if they continue to do so.
  • Use of the library facilities for meetings, displays, events, filming, exhibitions, and other activities, without advance authorisation from the appropriate library personnel is prohibited.
  • Group work, talking, and socialising are permitted in designated group study areas throughout the Library. Talking, socialising, and other disruptive behaviours that interfere with the study and research needs of others in any area of the Library are prohibited. Individuals who are engaged in noisy or disruptive behaviour will be asked by the Library staff to leave the Library facility.
  • Silence should be observed. Please respect others who are studying.
  • Food and drinks should not be taken into the Study Area.
  • Hand phones should be put on silent mode while you are in the Library.
  • Dress code: Students should observe the University dress code while using the Library.